Reservation Policies

Please review our policies.

RESERVATION POLICY

Rates are based on Double Occupancy. Each additional guest is $10.00/night (max of 5 guests in Double Rooms, max of 3 guests in Single Rooms).

Rollaway beds are available upon request. It is a violation of the Health Department and the Fire Department regulations for any person to sleep on the floor.

8.2% sales tax and 3% lodging tax applies. Total sales tax rate is 11.2%

All of our rooms are hotel-style with either one or two queen size beds. Second-floor rooms have balconies. Occupancy rate in the double rooms are based on two persons-as is the Single Queen rooms.

 

CHECKING IN/CHECKING OUT

Check-in time is between 3 p.m. and 8 p.m. Check-out time is 11 a.m.

Early check-in or late check-out is allowed only with pre-approval and cannot be guaranteed. A late check-out resulting in a scheduling conflict will be assessed a penalty of one-half day’s rate. Please check out on time. Thanks!

LATE CHECK-IN

Please contact the office to arrange Late Check In’s. Rooms are subject to being released after 8:00 p.m. if prior arrangements have not been made.

 

PAYMENT AND CANCELLATION POLICIES:

PAYMENT

We charge 30% of your reservation balance at check-in, and the full amount for any reservations made less than 7 days prior to arrival.

We will charge the credit card you used to confirm your reservation at that time. If you are making your reservation within 7 days of your arrival date the “one-week cancellation policy” still applies and you will be responsible for the room charges.

CANCELLATION, CHANGES, AND REFUNDS

Our Cancellation policy is one week.

7 days notice is required to cancel a reservation by 3:00 pm. You must call the Winthrop Inn directly to cancel or modify any part of your reservation. The number to call is: 509-996-2217 or 800-444-1972

You may cancel your reservation or make changes, up until 3:00 pm, 7 days prior to your arrival date without penalty (14 days for holidays and special events). After that time, you are responsible for all charges pertaining to your reservation.

There is no refund for any unused portion of your stay after you have checked in, nor for any reduction in the number of guests.

If you have reserved a room through Central Reservations, Booking.com, Expedia, or Airbnb in order to cancel your reservation, you must call them to cancel.

WEATHER CONDITIONS

We cannot be responsible for winter weather conditions. If you will be arriving during the winter, please be sure you have the proper equipment for driving in the snow and carry tire chains for driving over the passes. Our local roads are always kept open and in good condition for winter travel. If both Stevens and Snoqualmie mountain passes are closed for more than eight hours and the closures prohibit you from reaching the property, only then will you be allowed to cancel your reservation without a penalty. Please note that the North Cascades Pass (Highway 20) is always closed during winter.

We recommend you check weather conditions before driving through the passes during the winter, either through the Dept. of Transportation’s website at wsdot.wa.gov (click on “Mountain Passes”), or by calling 800-695-ROAD.

REQUIRED BY WASHINGTON STATE LAW

We are required by Washington State law to include the following paragraph:

If services are canceled by Central Reservations, all sums paid to Central Reservations for services not performed in accordance with the contract between Central Reservations and the purchaser will be refunded within thirty days of receiving the funds from the establishment with whom the services were arranged, or if the funds were not sent to the establishment, the funds shall be returned within fourteen days after cancellation by Central Reservations to the purchaser unless the purchaser requests Central Reservations to apply the money to another reservation and/or date.

NO SMOKING

Absolutely no smoking is permitted indoors or on balconies. Smoking is only allowed 25 feet or more away from the building. Thank you! There will be a $200 cleaning charge if violated.

PET POLICY

All pets must be registered at check-in. Undeclared pets will result in a $150 fee. Please keep pets on a leash and attended at all times. Do not leave pets in rooms unattended. Pets are not allowed to stay in vehicles overnight. Please clean up after your pets! There will be a $15 per pet per night fee charge to your room invoice.

DAMAGES

You are responsible for any and all damage your party may cause during your stay. Any damages will be charged a minimum of $100. You agree that you are responsible to pay the full cost of replacement or repair of damaged items.

EXCESSIVE CLEANING

Housekeeping is provided at the end of the rental period. However, except for normal use and maintenance, you must leave the premises in good condition. There will be a $50/hour excessive cleaning charge if violated.

and the perfect place to lay your head…